In a new twist to the outsourcing of call centres' saga, UK graduates and backpackers are being employed by UK firms to work in offshore Indian call centres on Indian salaries. The new turn is being described as an attempt to bridge the culture gap between agents and customers. And banking giant HSBC is taking the lead in this effort. These backpackers can work in call centres in India supporting UK customer service operations and earn between Rs 11,000 (£132) a month at entry level to Rs 40,000 (£480) a month as team leaders. In terms of the cost of living in India, that would rank the UK workers at a similar level to teachers and other young professionals.
As a kid/teenager, my only source of information to learn malayalam was Manorama Publications' Balaram, a children's fortnightly and my granny. I still vividly remember how she used to teach me the basics of malayalam whenever I come to Kerala on vacations. My granny was also a great source of amazement for me as she used malaylam proverbs or the so called "pazham chollu" every now and then. These proverbs, though small in length and use, had deep insights! Though I can read/write Malayalam today, thx to Balarama and my granny, I used to miss her proverbs a lot. But not anymore!! Thanks to this Wikipedia link , forwarded to me by Vinay
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